FAQs

Is counseling confidential?

Students who come to see one of the counselors are assured of the strictest standards of confidentiality in accordance with the ethical standards of the counseling profession. In particular, everything discussed with your counselor remains confidential and is not shared with other University of Northwestern personnel or family members without expressed written permission by the counselee.

There are some limits to the confidentiality stated above, (e.g. any intent to injure oneself, or another person, or a relatively current situation of child abuse).

Is counseling free?

Yes! Individual counseling is free for traditional undergraduate and adult undergraduate students.
We do charge for assessments.
We also charge for the pre-marital seminar, Taking The Next Step.

Are the counselors Christians?

Yes. As professionally trained, Christian counselors we are committed to providing the highest quality services while being Biblically consistent.  Students who pursue counseling at Northwestern can know that that their faith and Christian values will be understood and supported by their counselor.

Are you open during the summer?

No. We follow the day school calendar, so are closed during the summer months and during all of the breaks, i.e. Christmas, Spring Break, Easter, and Quad Breaks.

How do I make an appointment?

  • Stop by our waiting area suite (N3086, N3087, N3088) and leave a note
  • Contact us via the Medicat Student Portal on theROCK
  • Leave a confidential voicemail message on the main counseling number, 651-631-5190

Please leave information about how to reach you and we will respond as soon as possible and arrange an appointment with you.

You may also stop by during Walk-In Hour: Monday / Wednesday / Friday at 3:10 p.m. or Tuesday / Thursday at 2:30 p.m.. During that time at least one counselor is available for immediate needs. An appointment is not needed during that time.

What types of issues are talked about counseling?

A variety of issues may bring an individual to counseling; personal growth, low self-esteem, trying to figure out who they are, depressive symptoms, thoughts of suicide or self-harm, anxiety, excessive worrying, grief regarding a loss, relationship issues or conflicts with family or friends, eating disordered thoughts or behaviors, past abuse (physical, emotional, sexual), addictive behaviors, sexuality issues/concerns, anger management, and spiritual questions/concerns.

Several sources of informal counseling are available to students on campus. The Campus and Outreach Ministries Office staff, Student Development deans, Career Development personnel, and faculty members are available for individual/group counseling regarding spiritual, social, academic, or personal matters.